What Is Continuous Quality Improvement?
CQI is a philosophy that encourages all team members to continuously ask: “How are we doing?” and “Can we do it better?”(Edwards, 2008). More specifically, can we do it more effectively? Can we be more efficient? Can we do it in a more timely way? Continuous improvement begins with the culture of improvement for the clients, the organization, and the population in general.
Below you will find a robust selection of files and forms ranging from Audits to Case Planning to Treatment Progress. These have been catagorized and assembled into a toolkit for your community corrections organizations. Please feel free to edit and use these as needed.
Download the full CQI Toolkit here – ICCA CQI Toolkit.zip
Assessment Tools
●︎ Butler Co Adult Probation ORAS Interview Observation Tool
●︎ ODRC ORAS Dirty Dozen Checklist
●︎ ODRC ORAS interview observation tool
●︎ ODRC ORAS interview observation tool scoring guide
●︎ Oriana House CD Assessment Observation
●︎ Oriana House ORAS audit spreadsheet
●︎ Download MS Excel version – Oriana House ORAS audit spreadsheet
●︎ Oriana House ORAS audit spreadsheet information
●︎ Oriana House ORAS CSST and CST QA
●︎ Oriana House ORAS Direct Observation Form
●︎ Oriana House ORAS SRT QA
●︎ Talbert House ORAS Desktop Review
●︎ Talbert House ORAS Grading Tool
●︎ Talbert House ORAS Observation Tool
●︎ Alvis House BCS Documentation Collection (Quarterly)
●︎ Alvis House HWH Document Collection (Quarterly)
●︎ Oriana House ACA 4th Edition Spreadsheet SAMPLE
●︎ Download MS Excel version – Oriana House ACA 4th Edition Spreadsheet…
●︎ Oriana House BCS – Performanced Based Standards Spreadsheet 2014 SAMPLE
●︎ Download MS Excel version – Oriana House BCS – Performanced Based…
Case Planning
●︎ Butler Co Adult Probation Case Plans
●︎ Butler Co Adult Probation Cognitive Behavioral Groups and Programming
●︎ Correctional Treatment Facility DEGREE OF SEVERITY NOTE
●︎ Correctional Treatment Facility OPEN FILE AUDIT
●︎ Correctional Treatment Facility TREATMENT PLAN GUIDE
●︎ Correctional Treatment Facility WEEKLY NOTE
●︎ Franklin Co Adult Probation Caseload Audit Form
●︎ MonDay Continued Stay revised 12.14
●︎ Oriana House Quality Case Planning Form
●︎ Volunteers of America Peer Review 12.2014
●︎ Volunteers of America Peer Review Guide
●︎ Warren Co ProbationCASE PLAN BLANK
Doseage and Structured Time
●︎ Alvis House Weekly Activity Tracker
●︎ Oriana House Dosage Reference Sheet
●︎ Oriana House Dosage Spreadsheet
●︎ Download MS Excel version – Oriana House Dosage Spreadsheet
●︎ Oriana House Dosage Spreadsheet Instructions
●︎ Oriana House Unit Observation QA form for Structured time
EPICS and EPICS II
●︎ Franklin Co Adult Probation Coaching checklist
●︎ Franklin Co Adult Probation EPICS QA Master Copy
●︎ Download MS Excel version – Franklin Co Adult Probation EPICS QA Master...
●︎ Franklin Co Adult Probation EPICS Rating Form
Facility Walkthough
●︎ Oriana House After Hours Facility Check
●︎ Oriana House Sanitation Checklist
●︎ Talbert House Environmental Review 2015
●︎ Download MS Excel version – Talbert House Environmental Review 2015
●︎ Volunteers of America RRP Wkly & Monthly Facility Review Form
●︎ Download MS Excel version – Volunteers of America RRP Wkly & Monthly...
File Audits
●︎ Butler Co Adult Probation Supervision and Case File Audits
●︎ Correctional Treatment Facility CLOSED FILE AUDIT
●︎ Correctional Treatment Facility MIDAS CaseFileReviewForm
●︎ Correctional Treatment Facility OPEN FILE AUDIT
●︎ Franklin Co Adult Probation Caseload Audit Form
●︎ MonDay Admission Review Revised 12.14
●︎ MonDay Completeness of Client Record revised 12.14
●︎ MonDay Continued Stay revised 12.14
●︎ MonDay Peer Case File Review 12.14
●︎ Oriana House Caseworker Paperwork QA
●︎ Oriana House CCIS QA
●︎ Oriana House Database and Intake Accuracy
●︎ Oriana House Education File Audit
●︎ Oriana House Employment Department File Audit
●︎ Oriana House Order of File Form
●︎ Oriana House Treatment Department File Audit
●︎ STAR Case Record Audit Sheet 05-05-14
●︎ Download MS Excel version – STAR Case Record Audit Sheet 05-05-14
●︎ STAR EXIT FILE QA – Blank
●︎ Download MS Excel version – STAR EXIT FILE QA – Blank
●︎ Volunteers of America Peer Review 12.2014
●︎ Volunteers of America Peer Review Guide
●︎ Volunteers of America RRP Record Review 12.05.14
●︎ Download MS Excel version – Volunteers of America RRP Record...
●︎ Warren Co Probation INTERNAL AUDIT FORM
●︎ Warren Co Probation PEER CQI (GRAND FUNDED) W SCORE SHEET 041014
●︎ Warren Co Probation PEER REVIEW FINDINGS JULY 2014
Group Observation
●︎ Butler Co Adult Probation Cognitive Behavioral Groups and Programming
●︎ Butler Co Adult Probation Supervision and Case File Audits
●︎ Correctional Treatment Facility GROUP FACILITATOR AUDIT
●︎ MonDay CBCF Peer Review
●︎ MonDay Vendor Evaluation Rev 12.14
●︎ NEOCAP ART QA forms
●︎ NEOCAP Cognitive Programming QA Form
●︎ NEOCAP Group Fidelity Checklist
●︎ NEOCAP Moving On QA
●︎ NEOCAP T4C Group Observation Form
●︎ Oriana House Cognitive Behavioral Department Group Observation Form
●︎ Oriana House Education Department Observation Form
●︎ Oriana House Facility Director Group Observation Form
●︎ STAR CBT Group evaluation form
●︎ Talbert House GROUP OBSERVATION FORM
●︎ Volunteers of America Group Facilitation Evaluation Form 9-10-12
Individual Direct Observation
●︎ Butler Co Adult Probation BECCI CRJ VERSION WITH GUIDE
●︎ Butler Co Adult Probation Supervision and Case File Audits
●︎ Franklin Co Adult Probation Coaching checklist
●︎ ODRC Individual Session Eval Form
●︎ ODRC PO Observation Tool w MI
●︎ Oriana House Caseworker Direct Observation Form
●︎ Oriana House CCP Observation Form
●︎ Oriana House MI Skills Evaluation
●︎ STAR CBT Intervention Evaluation Form
●︎ STAR Individual QA Sheet
●︎ Volunteers of America Individual Session Observation Form 12-6-2013
Line Staff
●︎ Alvis House Facility Observation Form
●︎ Oriana House CCP Log Review Form
●︎ Oriana House CCP Observation Form
●︎ Oriana House CCP Spreadsheet Example
●︎ Oriana House CCP Training and Proficiency Process
●︎ Oriana House Line Staff Documentation QA
●︎ Oriana House Unit Observation Form
●︎ Volunteers of America RRP Monthly QA Reports Template 2014
●︎ Download MS Excel version – Volunteers of America RRP Monthly QA...
Performance Evaluations
●︎ Butler Co Adult Probation Officer Evaluation
●︎ Correctional Treatment Facility Performance Appraisal -CM
●︎ Correctional Treatment Facility Supervision Log
●︎ STAR Case Manager Evaluation
●︎ STAR Coordinator Evaluation
●︎ STAR Director Evaluation
●︎ STAR Manager Evaluation
●︎ STAR Operations Evaluation
●︎ STAR Operations Supervisor Evaluation
●︎ Talbert House Activity and Security Monitor Review
●︎ Talbert House Case Manager Review
●︎ Talbert Housel Clinical Service Provider Review
●︎ Volunteers of America Interview Vignettes with scoring 12 09 14
●︎ Volunteers of America Resident Supervisor Training Checklist
●︎ Download MS Excel version – Volunteers of America Resident Supervisor...
●︎ Warren Co Probation Evaluation Part I all staff
●︎ Warren Co Probation PART II ASSCom eval
●︎ Warren Co Probation Part II probation officers eval
Policy & Procedure and Vision Statements
●︎ Butler Co Adult Probation Cognitive Behavioral Groups and Programming
●︎ Butler Co Adult Probation Supervision and Case File Audits
●︎ Butler Co Adult Probation Unit Objective
●︎ Oriana House CCP Training and Proficiency Process
●︎ Oriana House EPICS II Business Rules
●︎ Talbert House CQI Policy
●︎ Talbert House Customer Satisfaction Policy
●︎ Talbert House FY 15 CQI Plan
●︎ Talbert House Human Subjects Policy
●︎ Talbert House QI Flowchart
●︎ Volunteers of America QI Plan Addendum RRP FY 2015 01.06.15
●︎ Volunteers of America RRP Monthly QA Reports Template 2014
●︎ Download MS Excel version – Volunteers of America RRP Monthly QA…
Surveys
●︎ Correctional Treatment Facility Anonymous Survey
●︎ Correctional Treatment Facility Client Satisfaction Survey
●︎ Correctional Treatment Facility MIDAS Survey
●︎ Franklin Co Adult Probation In-house Programming Survey
●︎ Franklin Co Adult Probation Offender Survey
●︎ NEOCAP Group Evaluation Survey
●︎ Oriana House Client Community Referral Survey
●︎ Oriana House Electronic Monitoring Client Survey
●︎ Oriana House NonResidential Client Survey
●︎ Oriana House Residential Client Survey
●︎ STAR How Are We Doing Survey
●︎ Talbert House Client Satisfaction Survey
●︎ Talbert House Customer Satisfaction Policy
●︎ Talbert House Employee Satisfaction
●︎ Talbert House Referral Source Phone Script
●︎ Talbert House Referral Source Questionnaire – Phone Version
●︎ Volunteers of America RRP Residential Client Satisfaction Survey 05.12.14
Treatment Progress
●︎ Correctional Treatment Facility DEGREE OF SEVERITY NOTE
●︎ Correctional Treatment Facility WEEKLY NOTE
●︎ Oriana House Behavior Assessment
●︎ Oriana House Example Behavior Management System
●︎ STAR CBT Class Report
●︎ Download MS Excel version – STAR CBT Class Report
●︎ Talbert House BCS 21 Offender Assessment Form
●︎ Talbert House In-Program Client Assessment